Wednesday, December 21, 2011

What happened???

I tried to call Worldgate, the parent company of Ojo Services for the last two weeks.  No response.  It appears the company has folded - at least the Ojo support for the PVP-900 and PVP-1000 units, of which I have 9.

The units work great and oddly, still work, despite what I heard when I called VoX Communications (http://www.voxcorp.net/videophone/).  The lady there was very nice.  She told me her company got a call back in June, 2011, from Worldgate that they will no longer support the communications aspect of Ojo, but instead will continue to make the new Vision phones (supported by VoX Communications).  I am unsure where that leaves the rest of us.  As I said, my units are working right now, but for how long?

SNAP/Relay, the people who handle the Ojo PVP-900 and PVP-1000 phones for their Hard-of-Hearing and Deaf customers are on their own network and were unaware of the Worldgate problem when I last spoke with them.  Every other lead I tried failed to uncover any news.

If Worldgate is no longer going to support our units, does anyone know of a company that could?  I cannot imagine this would be very difficult to do.  There has to be some sort of resolution between the units to resolve the phone to the IP address, but after that, it must be pretty simple.  Clearly, the technology exists as SNAP is using it right now.  They might be a potential supplier of communications services for our units.

I am open for ideas.  Does anyone have any?

Chuck