There still is no word on where we go from here, but several news sources have reported Worldgate has filed for Chapter 7 bankruptcy. This is the selling off of assets with no intentions of reorganization.
Here is one article:
http://www.telecompaper.com/news/worldgate-files-for-bankruptcy
I have contacted ZVRS.com, a company who sells Worldgate's Ojo equipment, private-labeled as Z-Ojo and pronounced "zoe-joe." Their primary mission is to serve the deaf community and had a difficult time understanding why I have so many Ojo phones when no one in my family is deaf. Yet, they do offer a service for the hearing customer base. I had little success in trying to talk with them so I sent an email to their technical people explaining that I simply wanted to change my "carrier" from Worldgate to their system, pay the monthly fee, and call it good. This, I believe, would amount to changing the STUN server settings on each Ojo phone and then perhaps uploading new software - not really a big deal. Hopefully, the technical people will respond favorably. ZVRS can be reached at http://www.zvrs.com/
Good luck!
Chuck
Wednesday, April 4, 2012
Wednesday, December 21, 2011
What happened???
I tried to call Worldgate, the parent company of Ojo Services for the last two weeks. No response. It appears the company has folded - at least the Ojo support for the PVP-900 and PVP-1000 units, of which I have 9.
The units work great and oddly, still work, despite what I heard when I called VoX Communications (http://www.voxcorp.net/videophone/). The lady there was very nice. She told me her company got a call back in June, 2011, from Worldgate that they will no longer support the communications aspect of Ojo, but instead will continue to make the new Vision phones (supported by VoX Communications). I am unsure where that leaves the rest of us. As I said, my units are working right now, but for how long?
SNAP/Relay, the people who handle the Ojo PVP-900 and PVP-1000 phones for their Hard-of-Hearing and Deaf customers are on their own network and were unaware of the Worldgate problem when I last spoke with them. Every other lead I tried failed to uncover any news.
If Worldgate is no longer going to support our units, does anyone know of a company that could? I cannot imagine this would be very difficult to do. There has to be some sort of resolution between the units to resolve the phone to the IP address, but after that, it must be pretty simple. Clearly, the technology exists as SNAP is using it right now. They might be a potential supplier of communications services for our units.
I am open for ideas. Does anyone have any?
Chuck
The units work great and oddly, still work, despite what I heard when I called VoX Communications (http://www.voxcorp.net/videophone/). The lady there was very nice. She told me her company got a call back in June, 2011, from Worldgate that they will no longer support the communications aspect of Ojo, but instead will continue to make the new Vision phones (supported by VoX Communications). I am unsure where that leaves the rest of us. As I said, my units are working right now, but for how long?
SNAP/Relay, the people who handle the Ojo PVP-900 and PVP-1000 phones for their Hard-of-Hearing and Deaf customers are on their own network and were unaware of the Worldgate problem when I last spoke with them. Every other lead I tried failed to uncover any news.
If Worldgate is no longer going to support our units, does anyone know of a company that could? I cannot imagine this would be very difficult to do. There has to be some sort of resolution between the units to resolve the phone to the IP address, but after that, it must be pretty simple. Clearly, the technology exists as SNAP is using it right now. They might be a potential supplier of communications services for our units.
I am open for ideas. Does anyone have any?
Chuck
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